Terms of Service

Last Updated: November 1st, 2024

Welcome to Black Castle Club. By accessing or using our website, services, and membership offerings (“Services”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Services.

1. Acceptance of Terms

By using Black Castle Club’s Services, you agree to these Terms and any additional terms or policies we publish on our website.

You represent that you are at least 18 years old and have the legal authority to enter into this agreement.

2. Service Description

Black Castle Club provides luxury lifestyle management and concierge services tailored for exclusive clientele. Services may include luxury goods sourcing, travel arrangements, event planning, and other curated experiences.

Black Castle Club reserves the right to modify, expand, or discontinue any Service at any time, without prior notice.

3. Membership and Fees

Certain Services require a subscription or membership. By subscribing, you agree to pay all fees, as outlined at the time of your subscription.

Membership fees are non-refundable, except as required by applicable law.

Failure to pay fees may result in suspension or termination of Services. Black Castle Club reserves the right to change membership fees upon prior notice.

4. Confidentiality and Privacy

We are committed to protecting your privacy and maintaining the confidentiality of your personal information. For more information, please refer to our [Privacy Policy].

Black Castle Club will take reasonable measures to secure all communications and data but does not guarantee the absolute security of such data.

5. Service Limitations and Third-Party Vendors

Black Castle Club works with third-party vendors to fulfill certain requests (e.g., luxury goods, travel arrangements). While we make every effort to work with reputable vendors, we are not liable for their actions, errors, or omissions.

You agree that any transactions with third-party vendors are at your own risk, and Black Castle Club will not be held liable for any loss, damage, or dissatisfaction resulting from their services.

6. Disclaimers and Limitation of Liability

No Warranty: Services are provided “as-is” and “as available” without any warranties, express or implied. Black Castle Club disclaims all warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

Limitation of Liability: To the fullest extent permitted by law, Black Castle Club, its affiliates, and representatives shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, even if we have been advised of the possibility of such damages.

In any event, Black Castle Club’s total liability to you for all damages, losses, or causes of action shall not exceed the total fees paid by you to Black Castle Club in the 12 months preceding the event giving rise to the liability.

7. Indemnification

You agree to indemnify, defend, and hold harmless Black Castle Club, its affiliates, officers, directors, and employees from any claims, damages, or expenses arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.

8. Cancellation and Termination

Cancellation by You: You may cancel your membership or subscription at any time, but no refunds will be issued unless required by law.

Termination by Us: Black Castle Club reserves the right to suspend or terminate your access to the Services for any reason, including non-compliance with these Terms.

9. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction].

Arbitration: Any dispute arising from or related to these Terms shall be resolved through binding arbitration conducted in [Location], with a single arbitrator. Both parties waive their right to a jury trial and to participate in class actions.

10. Intellectual Property

All content, logos, trademarks, and materials on the Black Castle Club website are the intellectual property of Black Castle Club and are protected by copyright, trademark, and other laws.

Unauthorized use, reproduction, or distribution of any materials from our website or Services is strictly prohibited.

11. Modifications to Terms

Black Castle Club reserves the right to modify these Terms at any time. We will post updates on our website, and your continued use of the Services constitutes acceptance of the revised Terms.

12. Entire Agreement

These Terms, along with any other policies referenced herein, constitute the entire agreement between you and Black Castle Club and supersede all prior agreements or understandings.